I've seen too many occasions where it seems a shift of voltage of up to 3-4 volts is normal. I and a co-worker once spent 9 hours on a "flickering light" call (idiot company enacted a policy that if the beast showed a 3 volt shift, you were to change all connections)
Upon arrival, we had a 10v difference with just a voltmeter, we found a bad neutral connection at the service pole (lot-line) changed connection and still had a 4v diff, changed old #4TP service and had 4v diff. Changed connections at two other lot-line poles where there were double deadends on the secondaries and ended up tightening connections on the Transformer legs, after all this (climbed 4 poles and changed out two other obsolete services) we still had a 4v difference, turned the transformer in to be replaced
. We had a 60 amp difference between the legs at the transformer, so that probably accounted for part of the voltage difference. After this episode, the idiots in supervision saw the light and told us to do our best and if we could not find anything to order an RVM
Now though our meter department (who install the RVM's) are complaining about too many requests, so another episode of, as the stomach turns.