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Wednesday, 18 July 2007 19:00

TELLCO TOO

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As much as we all enjoy the stories of " crazy " customers, we still need to remember that many of these calls make perfect sense..............if we look hard enough.
    This story was told to me by a retiring telephone trouble shooter. He would set his day up, grouping calls to make the best use of his time, and tried to leave the " odd" calls for last ( maybe he could pass them off to the next guy)  This day he came to a call " Phone dosen't ring......the dog barks"   HMMMMMM........bottom of the stack.
    Come the end of the day, he still had time left...........and just the "dog" call left. So he goes to the address, a mobile home park, fed underground, goes to the door, knocks and explains to the woman answering the door " I have this trouble order that says  The phone dosen't ring the dog barks"...and she says " that's right........let me explain.  The kids next door love to bother my dog......they  tease her until I have to call their house and complain. A couple of days ago she was barking and I picked up the phone to call....and there was someone there!  Next day the same thing happened and I got to thinking that  I haven't received any calls lately so I called you guys"
    Still a little doubtful he went to the pedistal out front, plugged in, dialed her number.........and the dog started barking! He hung up..the dog stopped, he tried again.same thing!
    It ends up that the ground for the phone in the house was broken off, it takes 60 vac to ground to make the phone ring. The dog was on a wire runner attached through the aluminum siding of the trailer, the 60 volts was trying to go to ground down the wire, dog chain and the poor dog was catching 60 vac through his paws............no wonder he barked! He repaired the ground and all was good again!
    Remember...... we're the only "crazies" playing with electricity!
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